The Licetus philosophy and approach
The customer’s success is in the forefront of the Licetus consultants and they work to this end without compromise. The resulting trust and long-term customer relationship are a contributing factor in the growth and the development of our company.
Our aim as consultants is to develop practical solutions in conjunction with our customers and implement these successfully on-site. We perceive it as one of our tasks to avail our clients an alternate, open but above all neutral view.
Independent of role, all Licetus consultants contribute to the success of the company. For us, respect and mutual appreciation form the basis for a successful collaboration. In addition, we attach great importance to an open and transparency work environment, mutual trust and personal accountability. In our dealings with our clients, partners and indeed with our colleagues we do so with dignity, confidence inspiring reliability integrity and professionalism.
Besides sharing technical know-how and professional information, many of our in-house activities support the continuous development of our consultants. We place great emphasis and importance on the enjoyment of working in client projects as well as working as a team with our colleagues. For this purpose we provide our highly qualified consultants with the necessary “tool-box” and equipment. In addition we make use of professional management tools such as: personal objectives and target setting, formalized in-house as well as external trainings, professional certification and accreditation, setting team and company goals, which we continuously review and revise.
Every client project is being personally managed by one of our senior consultants. Applying the “coaching” approach in conjunction with working closely with the client our consultants are able to exert their know-how at optimal level. This supports the self-motivation of our consultants and enhances the team spirit. We not only deploy modern tools, methods and procedures in projects, but we combine it with our consultant’s experiences and the customer’s knowledge.